Contact Us

Have a question about one of our sweepstakes casino reviews, spotted something that needs a second look, or simply want to share your experience with a platform we cover? The Social Casino team is happy to hear from you. Use the details below to get in touch — we read every message.

How to Reach Us

The quickest way to contact us is by email:

[email protected]

We aim to respond to all enquiries within 48 hours on business days. If your question is urgent, please include a clear subject line so we can prioritise accordingly.

What We Can Help With

• Review accuracy — If you believe information in one of our reviews is out of date or incorrect, let us know. We fact-check our content regularly, but sweepstakes casino terms, welcome offers and state availability can change quickly.
• Reader experiences — Your first-hand account of a platform we cover helps us keep our assessments honest. Whether a platform exceeded your expectations or fell short, we want to hear about it.
• Editorial suggestions — Is there a new sweepstakes casino you think we should look at? A topic you'd like us to cover in more depth? Send us a note.
• Site feedback — Broken links, display issues, or anything else that affects your experience on the site — we appreciate the heads-up.
• Partnership and press enquiries — For commercial or media enquiries, please mark your subject line accordingly and we'll route it to the right person.

What We Are Not Able to Help With

Social Casino is an independent comparison and review site. We are not affiliated with, and do not operate, any of the sweepstakes casino platforms listed in our reviews. That means we cannot:

• Access your account on any platform, resolve disputes with an operator, or process prize redemptions on your behalf.
• Provide legal advice on whether a specific sweepstakes casino is available in your state — for that, check the operator's terms directly and, if in doubt, consult official guidance.
• Guarantee review updates within a specific timeframe, though we do prioritise accuracy and flag time-sensitive changes promptly.

If you have a dispute or concern with a platform you've signed up to, the operator's own customer support team is your first port of call. Our reviews note the support options each platform offers.

Responsible Play Resources

If you or someone you know is finding it difficult to keep gaming in check, please don't hesitate to seek support. Our responsible gambling page lists resources and guidance that may help. You can also find background on how we approach editorial independence on our About Us page.

A Note on Our Editorial Process

Social Casino reviews sweepstakes and social casino platforms for US readers. Our content is researched and written independently — commercial relationships with operators do not determine how platforms are ranked or assessed. If you have feedback about our methodology or believe a rating is unfair, we take that seriously and welcome the conversation.

All site content is subject to our Terms and Conditions. Please read them if you have questions about how we operate, what our reviews cover, and the limits of our editorial responsibility.

Response Times and Availability

We do not currently offer phone or live-chat support. Email is the most reliable way to reach the team, and you'll receive a reply from a real person — not an automated response.